Frequently Asked Questions
Find answers to common questions about The Caravan Database
Getting Started
What is The Caravan Database?
The Caravan Database is a comprehensive online resource for caravan information in Australia. We provide detailed specifications, reviews, and comparison tools to help you find the perfect caravan for your needs.
Do I need to create an account to browse caravans?
No, you can browse our entire database without creating an account. However, creating an account allows you to save favorites, contact manufacturers, and access personalized features.
How do I search for caravans?
Use our Browse page to search and filter caravans by manufacturer, price, size, features, and more. You can also use the search bar to find specific models or manufacturers.
Account & Features
How do I create an account?
Click the "Sign Up" button in the top right corner of any page. You can choose to register as an individual user (to browse and save caravans) or as a manufacturer (to list your caravans).
How do I save caravans to my favorites?
Once you're logged in, click the heart icon on any caravan listing to add it to your favorites. You can view all your saved caravans in your profile page.
How do I contact manufacturers?
Visit any caravan listing and click the "Contact Manufacturer" button. You can send inquiries directly through our platform, and manufacturers will respond to you via email.
Can I compare multiple caravans?
Yes! Our platform allows you to view detailed specifications side by side to help you make informed decisions. Look for comparison features when browsing caravan listings.
For Manufacturers
How do I list my caravans?
Create a manufacturer account and complete your company profile. Once approved, you can add your caravan models with detailed specifications, photos, and pricing information.
How do I manage my listings?
Access your manufacturer dashboard through your profile page. Here you can add new caravans, edit existing listings, upload photos, and manage customer inquiries.
What information should I include in my listings?
Include comprehensive specifications such as dimensions, weight, capacity, features, pricing, and high-quality photos. The more detailed your listing, the better it will serve potential customers.
How do I respond to customer inquiries?
Customer inquiries are sent directly to your registered email address. You can also view and manage inquiries through your manufacturer dashboard.
Technical Support
I forgot my password. How do I reset it?
Click the "Forgot Password" link on the login page. Enter your email address and we'll send you instructions to reset your password.
How often is the database updated?
Our database is updated continuously as manufacturers add new models and update existing listings. We also regularly verify and refresh information to ensure accuracy.
I found incorrect information. How do I report it?
Please contact us at info@caravandatabase.com with details about the incorrect information. We'll investigate and correct it promptly.
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